Last updated: June 2026 • Reviewed by Compare The Networks
The “Operation Code: 9 / Error Code: 10014” error on Google Pixel usually means the eSIM activation server rejected the request.
Common Causes
- QR code already used
- Unstable internet connection during activation
- Software bug in the current Android version
- Carrier server issue
How to Fix
- Restart your Pixel — hold the power button > Restart
- Check Wi-Fi — ensure you have a strong, stable connection
- Clear SIM Manager cache — Settings > Apps > Show System Apps > SIM Manager > Storage > Clear Cache
- Update Android — Settings > System > System Update
- Try manual activation — instead of QR code, enter the code manually
- Factory reset SIM — Settings > Network & Internet > SIMs > Erase SIMs (only if your provider can reissue)
- Contact your provider for a fresh eSIM code