Voipfone Reviews 2026: VoIP Pricing, Features and Alternatives Compared

The DIY VoIP Choice: Great Until Your Business Needs More

Voipfone is the VoIP provider for people who like to do things themselves. Transparent pricing, no long contracts, a self-service control panel, and a support team that actually understands the technology they are supporting. If you are a sole trader or a small business owner who is comfortable configuring your own phone system, Voipfone is probably already on your shortlist.

And honestly? For many small businesses, it is the right choice.

But here is what happens next, and we see this pattern constantly. You start with Voipfone because you only need VoIP. Three lines, maybe five. The pricing is fair, the setup is straightforward, and it just works. Then your business grows. You hire a sales team. They need business mobiles. You open a second location. You need broadband there. A client asks for your mobile number and you realise you are running your entire business off a personal phone contract.

Voipfone does not do business mobiles. They do not do broadband. They do not do multi-network SIM comparisons. They do VoIP, and they do it well, but for a growing business that needs the complete picture, there comes a point where you are managing three or four separate providers and wondering why nobody can give you the whole thing in one conversation.

That is where we come in. We are Compare The Networks, an independent, OFCOM-regulated comparison service that has been helping UK businesses since 2008. We are not here to tell you Voipfone is bad. Voipfone is genuinely good at what it does. We are here for the moment when your business outgrows VoIP-only and you need someone to sort the rest.

We compare EE, Vodafone, O2 and Three side by side, plus VoIP and broadband options. Completely free. Rated 4.3/5 on Trustpilot from over 1,000 reviews.

---

What Makes Voipfone Different From Most VoIP Providers

Voipfone is not trying to be everything to everyone. They are a London-based VoIP specialist that has been operating since the early days of internet telephony in the UK. They sell direct, with no resellers or partners in the middle, which means you deal with them directly and their pricing is what it is. No partner markup, no hidden margin.

Their approach is modular. You pick the features you need:

• Hosted VoIP with voicemail, call forwarding, hunt groups and auto-attendant
• SIP trunking for businesses keeping existing PBX hardware
• Virtual landline numbers (geographic and non-geographic)
• Fax to email (yes, businesses still use fax)
• Call recording as an add-on
• Conference calling without third-party services
• Mobile app for making and receiving business calls on your phone

The pricing is pay-as-you-go or inclusive bundles, rolling monthly with no lock-in. This is genuinely unusual in business telecoms, where 24 to 36 month contracts are the norm.

---

Where Voipfone Excels and Where It Hits Its Limits

The Voipfone Sweet Spot

Honest pricing that does not change halfway through. This is what Voipfone customers love most. No introductory discounts that expire. No annual price rises buried in the terms. What you see is what you pay. After 18 years of helping businesses deal with telecoms billing surprises, we can tell you how rare and valuable that transparency is.

No contract lock-in. Rolling monthly for most services. If your business circumstances change, you leave. No penalty, no argument. For startups and small businesses where next year is uncertain, this flexibility is worth a lot.

Support that knows VoIP. When you call Voipfone support, you talk to someone who understands the technology, not someone reading a script. For technically minded business owners, this is the difference between a 5-minute call and a 45-minute ordeal.

Self-service management. You can configure call routing, add features, manage numbers and adjust settings without waiting for support. If you are the kind of person who prefers to do it yourself, this is ideal.

Rock-solid reliability. Long-term customers report consistent uptime and call quality. For a smaller provider, that suggests genuinely good infrastructure underneath.

Where Voipfone Cannot Help You

No business mobiles. This is the biggest gap. Most UK businesses need both a phone system and mobile phones for their team. Voipfone does one but not the other. If you have five staff who each need a business SIM, you need a separate provider for those SIMs, a separate bill, a separate relationship, and no guarantee the mobile provider is giving you the best deal.

Based on our experience, approximately 40% of the businesses that come to us while already using Voipfone are specifically looking for business mobile deals to complement their existing VoIP setup. They are happy with Voipfone but frustrated about managing mobiles separately.

No broadband. If you need business broadband at your premises, Voipfone cannot help. Given that VoIP quality depends heavily on your internet connection, this feels like a natural gap in their offering.

Limited scale. Voipfone works brilliantly for 1 to 15 users. Once you get to 20 or 30, you may start needing enterprise features, deeper integrations and a support model that scales with you. The bigger VoIP platforms handle this more naturally.

No unified comms. If your team uses video conferencing, team messaging and phone calls heavily, Voipfone's traditional VoIP focus means you will need separate tools for each. Platforms like Microsoft Teams Phone or RingCentral bundle all of this together.

---

The Natural Transition: When Your Business Outgrows VoIP-Only

We see a very specific pattern with Voipfone customers:

Year 1: Just need VoIP. Voipfone is perfect. Cheap, flexible, reliable.

Year 2: Hire a few staff. Everyone is using personal mobiles for business calls. It is messy.

Year 3: Need proper business mobiles. Also need broadband at a new location. Also wondering if the VoIP setup is still the best deal. Now managing three separate providers and spending hours each month on admin that used to take minutes.

This is the point where a single comparison that covers VoIP, mobiles and broadband together saves time, money and hassle. Not because Voipfone is wrong, but because your needs have evolved beyond what any VoIP-only provider can cover.

Through Compare The Networks, you can sort the complete picture in one 10-minute conversation:

• Business mobiles from £11 per month ex VAT, compared across EE, Vodafone, O2 and Three with postcode-level coverage checks
• Hosted VoIP from £20 per month ex VAT, benchmarked against your current Voipfone setup
• Virtual landlines from £10 per month ex VAT
• Business broadband compared across available providers at your premises

If Voipfone is still the best VoIP option for you, we will tell you. But at least you will know your mobiles are on the right network at the right price.

---

Voipfone Pricing: Fair, But Worth Benchmarking

Voipfone's pricing model is straightforward:

• Pay-as-you-go calls for very low usage businesses
• Inclusive call packages with monthly UK minute bundles
• Virtual numbers for a small monthly fee
• Features included in the base price, with premium add-ons like call recording

This pricing is competitive for what it offers. But the VoIP market has become increasingly competitive, and what was the best deal two years ago may not be today. Providers like Sipgate, 3CX, Vonage and dozens of others all compete aggressively. A periodic benchmark ensures you are still getting value.

---

What You Get Through Compare The Networks

• Free comparison of VoIP, business mobiles, broadband and virtual landlines in one place
• Hosted VoIP compared across providers, from £20 per month ex VAT
• Virtual landlines from £10 per month ex VAT
• Business mobiles from all four networks, from £11 per month ex VAT
• Postcode-level coverage check across EE, Vodafone, O2 and Three
• No cost to you --- the providers pay us, not you
• OFCOM-regulated and ICO registered since 2008
• 4.3/5 on Trustpilot from over 1,000 verified reviews
• Personal service from people who understand business telecoms

The process takes 10 minutes. We compare your options and come back with a clear recommendation. No pressure, no contract, no obligation.

For more on choosing the right VoIP system, read our complete guide to hosted VoIP for UK businesses and our guide to common VoIP problems and how to solve them.

---

Get a Free Comparison Today

Whether you are considering Voipfone, already using them and wondering about your mobile setup, or looking to benchmark everything in one go, it costs nothing to find out.

Get a free quote and we will compare VoIP, mobiles, broadband and virtual landlines together. Ten minutes, completely free, no obligation.

Want to explore further first?

• Compare business mobile deals across EE, Vodafone, O2 and Three
• Read our guide to hosted VoIP for UK businesses
• Learn about common VoIP problems and solutions
• Read about other providers: Daisy Communications reviews, 4Com reviews, Gamma Telecom reviews

Nearly 20 years helping UK businesses. 1,000+ happy customers on Trustpilot. OFCOM-regulated. Free.

Get your free comparison now.

---

Frequently Asked Questions

Is Voipfone any good?

Voipfone is a well regarded UK VoIP provider with a strong reputation for transparent pricing and good technical support. They are particularly well suited to sole traders and small businesses that need straightforward VoIP without long contracts. Whether they are the best option for your specific business depends on your requirements, which is why comparing the market is always worth doing.

How much does Voipfone cost per month?

Voipfone offers a range of pricing options from pay as you go to inclusive call packages. The total monthly cost depends on the number of users, the features you need, and your call volume. For a fair comparison, get a free quote through Compare The Networks and we will show you how Voipfone stacks up against other providers.

Does Voipfone offer business mobiles?

No. Voipfone focuses on VoIP and telephony services. If you need business mobile SIMs, you will need a separate provider. Compare The Networks can sort both your VoIP and mobile needs in one comparison, with business mobiles from £11 per month ex VAT across EE, Vodafone, O2 and Three.

Can I keep my phone number if I switch to Voipfone?

Yes. Number porting is a standard, regulated process in the UK. Voipfone supports porting of geographic numbers (01/02) and most non geographic numbers. The process typically takes 5 to 10 business days.

What is the difference between Voipfone and a hosted VoIP comparison through CTN?

Voipfone is a single VoIP provider. Compare The Networks is an independent comparison service that compares multiple VoIP providers, business mobile networks, broadband and virtual landlines. We help you find the best deal across the full market rather than being limited to one provider's pricing.

Does Compare The Networks compare VoIP providers?

Yes. We compare hosted VoIP solutions from multiple providers, with prices starting from £20 per month ex VAT. We also compare virtual landlines from £10 per month ex VAT. Our comparison is free and covers VoIP alongside business mobiles and broadband.

Is Voipfone good for large businesses?

Voipfone is primarily designed for sole traders and small businesses. While it can serve larger organisations, businesses with 20 or more users may find that they need features, integrations and support structures that are better provided by larger platforms. A free comparison through Compare The Networks can help you identify the best VoIP solution for your scale.

How does Compare The Networks make money?

The providers pay us a commission when you take a deal through us. You pay the same price as going direct, or less. We never charge you a fee. This is the same model used by comparison sites across the financial services and utilities industries.