Do you charge for site visits to Telford?

No travel charges for sites in Telford, Wellington, Madeley, Dawley or Newport — we're 15-20 minutes from Telford in Shrewsbury.

Which Microsoft 365 plan does a Telford manufacturer need?

Usually a mix: Business Premium for directors and finance, Business Standard for office and production planners, Business Basic for shop floor and drivers. Tier-mixing typically saves a third versus everyone on Premium.

Can you handle the PSTN switch-off and Microsoft 365 together?

Yes — most Telford businesses we work with use the PSTN review as the prompt to also look at Microsoft 365. Bundling the two saves admin and qualifies for a 10% Microsoft discount.

Do I have to switch my whole IT to you?

No. We just handle Microsoft 365 licensing and support. Your existing IT team or MSP keeps doing everything else (servers, networks, hardware). Most Telford firms we work with have their own IT person.

Microsoft 365 Support in Telford

We're an authorised Microsoft Cloud Solution Provider based in Shrewsbury, supporting Telford businesses across the borough — from Halesfield and Hortonwood industrial estates to the town centre, Madeley, Wellington and Newport.

Telford's mix of business needs

Telford has a different IT profile from most UK towns. Heavy manufacturing, distribution and engineering at Halesfield, Hortonwood, Stafford Park and Tweedale. A growing tech and professional services cluster in the town centre. Logistics businesses serving the M54 corridor. Ricoh, Magna, Müller, Capgemini, IceCo — the big employers shape the local supplier ecosystem.

What this means for Microsoft 365: most Telford businesses we work with are mixed workforces. Office staff need full Microsoft 365 (Outlook, Excel, Teams, SharePoint). Production staff, drivers and warehouse pickers need email and Teams chat — but rarely the full desktop apps. Putting everyone on the same Microsoft 365 tier wastes money.

The right Microsoft 365 setup for a Telford manufacturer

For a typical 50-person manufacturer or distributor at Halesfield or Hortonwood, the right mix is usually:

Business Premium for directors, finance, sales and ops managers (£17.75/user/month) — needs device management and full security stack
Business Standard for production planners, schedulers, technical office staff (£10.08/user/month) — full Office desktop apps for spreadsheets and reports
Business Basic for shop floor, drivers, warehouse staff (£4.83/user/month) — email and Teams on a phone or shared kiosk

A 50-person split (10/25/15) totals about £515/month, vs £887/month if everyone was on Premium. That's £4,400 a year saved without anyone losing functionality they actually use.

Why Telford businesses use a Shrewsbury reseller

We're 15-20 minutes from Telford depending on traffic. For Microsoft 365 work that needs hands-on — server migrations, in-person staff training, hardware deployments — being local matters. We don't bill travel for site visits across Telford, Wellington, Madeley, Dawley or Newport.

Other reasons that come up:

No long-term tie-in to an MSP. A lot of Telford manufacturers got pulled into managed-IT contracts during the last decade. We just supply the Microsoft licences and support the licensing/admin side — your existing IT team or MSP can carry on with everything else.
Mobile + Microsoft 365 on one bill. Many Telford firms have separate suppliers for fleet mobiles and Microsoft 365. Bundling saves admin and 10% on Microsoft.
Shropshire-based account manager. Knows the area, knows the businesses, doesn't disappear behind a ticket queue.

Common Telford Microsoft 365 scenarios

A 30-person engineering business at Stafford Park — typically 8 office staff on Standard, 2 directors on Premium, 20 shop floor on Basic. Add Defender for Office 365 P1 (catches the supplier-impersonation phishing engineering firms see weekly), backup, and reception VoIP. Around £400/month for the full Microsoft + phones setup.

A logistics operator on the M54 corridor — Premium for managers, Standard for office, Basic for drivers (with mobile phones included on a CTN business mobile contract for fleet). Mobile signal across the M54 / A5 / A41 routes is part of the conversation as much as the licences.

A professional services firm in Telford town centre — Premium across the board, Defender for Office 365, backup, Microsoft Teams Phone for the office (or full cloud VoIP if call recording is needed). Standard mid-sized SMB pattern.

The 2027 PSTN switch-off and why it matters now

Many Telford businesses still have analogue phone lines from BT — at the office, sometimes at the warehouse for legacy intercom or alarm systems. The PSTN is being switched off in January 2027. That's not a soft deadline; the lines stop working.

Most firms we talk to use the PSTN review as the prompt to also look at Microsoft 365. Both decisions land within months of each other; it's cheaper and easier to deal with both at once than separately. If you're a Telford business with old phone lines, now's the right time.

Getting started

The conversation usually goes:

15-20 minute call to understand your team and current setup
We send a quote — licence mix, VoIP options, Avast or Defender if needed
If you're switching from another reseller, we handle the Partner of Record change with Microsoft (your users notice nothing)
First invoice from us at the next renewal

Call 01743 598025 or request a quote for a free Microsoft 365 review.