Are you based in Birmingham?

No — we're based in Shrewsbury and serve Birmingham customers remotely with on-site visits when needed. For Microsoft 365 work (configuration, migration, support) being local doesn't usually matter; we travel to Birmingham for in-person work without fuss.

Are you cheaper than Birmingham Microsoft 365 resellers?

Often yes. We match Microsoft RRP exactly (the same price as buying direct from Microsoft) and discount by 10% when you bundle with our VoIP. Many Birmingham resellers mark up 10-20% over Microsoft RRP.

Did Microsoft 365 prices go up in Birmingham in 2026?

Yes — Microsoft's 2026 commercial price increase applied across the UK, including Birmingham. Business Standard went from £9.40 to £10.08, Premium from £16.60 to £17.75. Switching reseller and bundling with VoIP usually offsets the increase.

Can you migrate us from a Birmingham reseller?

Yes. Microsoft Partner of Record changes are simple — your users notice nothing; only the billing and admin moves. We handle the change with Microsoft.

Microsoft 365 Support in Birmingham

We're an authorised Microsoft Cloud Solution Provider serving Birmingham businesses across the city — from the law firms and accountants on Colmore Row, to the jewellery makers and creative agencies in the Jewellery Quarter, to the tech startups in Digbeth and the manufacturers across Solihull and the Black Country.

Birmingham's Microsoft 365 customer profile

Birmingham has roughly 50,000 registered businesses, and most of them either already use Microsoft 365 or will within the next two years. The split we see in the city:

Professional services on Colmore Row and the Commercial District: solicitors, accountants, surveyors, finance — almost all on Business Premium for the security stack
Creative and digital in Digbeth and the Custard Factory: smaller teams, often on Business Standard with Copilot for senior creatives
Jewellery Quarter manufacturers and designers: mixed tier setups; Business Basic for production staff, Standard for design and admin
Birmingham Business Park (Solihull) and the wider M42 corridor: large logistics, distribution, and corporate offices — usually on Premium with Defender add-ons
NEC area and Resorts World: hospitality, events, retail — variable, often Business Basic for operational staff with Standard or Premium for management

Why Birmingham businesses use a non-local reseller

Honestly? Three reasons we hear repeatedly:

The big Birmingham IT firms charge a premium. Several well-known Birmingham resellers add 10-20% over Microsoft RRP. We match Microsoft's RRP exactly, and discount it by 10% if you bundle with VoIP. Often we're cheaper than a "local" Birmingham reseller without the postcode.
Their existing IT support company doesn't handle Microsoft licensing well. Plenty of Birmingham businesses have an IT support firm for hardware and networks, plus a separate Microsoft licensing relationship — which they want away from their main IT supplier. We fit that pattern.
They want a named UK account manager, not a ticket queue with an Indian-based licence team. We give that to every customer.

We're not pretending to be a Birmingham firm — we're in Shropshire. For most Microsoft 365 work, that's irrelevant; configuration, migration, support all happen remotely. For occasional in-person work (workshop training, on-site server migration), we travel to Birmingham, no fuss.

What changes after April 2026

Microsoft's 2026 price increase has hit Birmingham businesses on renewal — Business Standard moved from £9.40 to £10.08, Business Premium from £16.60 to £17.75. Roughly 7% across the board. For a 25-person Colmore Row firm on Premium, that's an extra £345 a year.

If you're up for renewal in 2026 with a Birmingham reseller marking up 10-15% over Microsoft RRP, the combined increase is significant. Switching reseller — and bundling with VoIP for the additional 10% off — usually offsets the 2026 increase entirely. See our reseller switching guide.

Common Birmingham scenarios

A 30-person solicitor on Edmund Street — full Business Premium with Defender for Office 365 P1 (mandatory for conveyancing-heavy practices), backup, and call recording on the phones for SRA compliance. Around £1,000/month for the full Microsoft + phones setup.

A creative agency in the Custard Factory — Business Standard for the team, Copilot for senior creatives only (typically 30% of staff), Teams Phone for client calls. Microsoft + phones around £400/month for 15 staff.

A jewellery manufacturer in the Quarter — mixed tiers (Premium for directors and accounts, Standard for design, Basic for production), with Avast Premium across all devices. Around £350/month for 18 staff.

A logistics business at Birmingham Business Park — Premium for office and management, Basic for drivers (with mobiles included), Intune managing every fleet handheld and warehouse tablet. £900-1,200/month for 50 staff including mobiles.

Why bundle with phones

Most Birmingham businesses still have separate suppliers for:

Microsoft 365 (a reseller or Microsoft direct)
Office VoIP (Daisy, 4Com, Gamma, Focus Group)
Mobile phones (a network or reseller)

Three suppliers, three invoices, three account managers, three renewal dates. Bundling all of it through CTN gets you:

One UK account manager based in Shropshire — picks up the phone
One monthly invoice — your finance team says thank you
10% discount on Microsoft 365 when taken with CTN VoIP
Aligned renewals — one annual conversation instead of three

For a 30-person Birmingham firm, the bundle saving on Microsoft alone is typically £600-1,200 a year.

Getting started

The conversation usually goes:

15-20 minute call about your team, current setup, and pain points
We send a quote for the licence mix and any add-ons
If switching from another reseller, we handle the Partner of Record change with Microsoft
First invoice from us at the next renewal date

For a free Microsoft 365 audit of your current Birmingham setup — including identification of unused licences (often 10-20% of what's being paid for) — call 01743 598025 or request a quote.