Microsoft 365 Price Increase 2026: What UK Businesses Need to Know
Last updated: April 2026
Microsoft reviews its commercial pricing annually. UK SMB customers saw increases on Microsoft 365 Business plans again in 2026, and many only noticed when the first invoice at the new rate landed.
If you're on an annual commitment term, you're protected from mid-term changes — but that protection ends at renewal. Here's what moved, what to do about it, and how to minimise increases in 2027.
What changed in April 2026
Microsoft typically announces commercial price adjustments in the spring. In 2026, the following UK list prices apply (ex VAT, annual commitment, billed monthly):
| Plan | 2025 list price | 2026 list price |
|---|---|---|
| Business Basic | £4.50/user/month | £4.83 |
| Business Standard | £9.40/user/month | £10.08 |
| Business Premium | £16.60/user/month | £17.75 |
| Apps for business | £7.90/user/month | £8.51 |
| Microsoft 365 Copilot | £21.81/user/month | £24.26 |
| Microsoft Teams Phone Standard | £7.50/user/month | £8.09 |
These are Microsoft's UK RRP (retail) prices — what you'd pay buying direct from Microsoft, or from a reseller that matches RRP (which you should expect).
Why this matters
Two reasons.
One: if your last renewal was on 2025 prices and you're coming up for renewal in 2026, expect a noticeable bump. For a 10-person firm on Business Standard, you've gone from £1,128/year to £1,210/year — an extra £82 a year. On Business Premium for the same firm, £1,992 to £2,130 — £138 a year.
Two: it's a decent predictor of what 2027 will bring. Microsoft hasn't signalled they're stopping annual adjustments. Planning for another 5-8% lift in 12 months is sensible.
Your protection window
If you're on an annual commitment term, your price is locked for 12 months from the start of that term. Microsoft's new pricing applies:
- To new seats you add
- To your existing seats only from your next renewal
So you have a grace period. Use it.
What to do before your next renewal
1. Audit your licence count
Most firms pay for licences they don't need. Every time you've added a new user but never removed one when someone left. Every time you bought a Copilot licence "to trial" and left it assigned. Every service account, shared mailbox (doesn't need a licence — often given one in error), ex-employee still on the books.
Go into Microsoft 365 Admin → Billing → Licences → Assigned. Compare against your actual active employee list. It's not unusual to find 10-20% of licences are surplus. Cancelling them at renewal saves real money.
2. Right-size the tiers
Not every user needs the same licence. Common pattern we see in audits:
- Partners and seniors on Business Premium (correctly)
- Junior staff also on Business Premium "because it was easier"
- Field staff on Business Premium though they only use Outlook on a phone
- Admin / reception on Business Premium though they barely open Excel
Business Basic (£4.83/month) is fine for email-only roles. Apps for business (£8.51) works if someone already gets email elsewhere. Mixing tiers at renewal can drop your monthly bill by 30-40% without anyone noticing.
3. Move from monthly-term to annual commitment
If your licences are on monthly term (one-month commitment), you're paying roughly 20% more than you need to. Microsoft's headline UK RRPs assume annual commitment. Monthly commitment — which looks flexible but is rarely needed — is ~20% uplifted.
Same Microsoft 365 Business Standard:
- Annual commitment (billed monthly): £10.08/user/month
- Monthly commitment: ~£11.52/user/month
For 15 users, that's £260 a year wasted on flexibility most firms never use. Switch at renewal.
4. Negotiate the bundle
If you also buy phones or mobiles through a telecoms provider — or are willing to consolidate — the bundle discount with a UK reseller offsets the price increase entirely.
CTN offers 10% off Microsoft 365 licences when bundled with our VoIP or business mobile service. For a 10-user firm on Business Standard: £121/year saved. That wipes out the 2026 increase and leaves you ahead.
5. Get the 24-month commitment if offered
For customers on stable headcount, Microsoft occasionally offers 36-month commitment pricing that locks in current rates. Worth asking your reseller. Not always available but gives some protection against 2027 increases.
Should I renew early to lock in today's prices?
Occasionally tempting — but Microsoft's annual commitment renews at current Microsoft RRP at renewal, not the price from when you originally bought. So unless you specifically negotiate a longer term, early renewal doesn't help.
What does help: timing your renewal to align with annual commitments' natural end, then auditing and right-sizing at that point.
Other cost-saving levers
Pay annually instead of monthly
Most Microsoft resellers give a small further discount (1-3%) for upfront annual payment vs monthly payment over 12 months. Only worth doing if you're confident in your headcount for the year.
Combine with other Microsoft purchases
If you also buy Dynamics, Power BI, or Azure through Microsoft, consolidating all of them with the same reseller often unlocks volume breaks.
Ask for an Education or Non-profit discount (if eligible)
Schools, academies, universities and registered charities get significantly lower prices from Microsoft (up to 75% discount). If you're not sure whether you qualify, ask.
What's coming in 2027
Speculation but informed by Microsoft's commercial patterns:
- Another 5-8% baseline increase is likely in April 2027
- Copilot prices may continue to rise as adoption grows (it's currently priced below production cost for Microsoft)
- Copilot may become harder to buy without an enterprise tier (E3/E5)
- Business Premium's security inclusions likely to expand further, making the Standard → Premium upgrade more attractive
FAQs
Did Microsoft announce the 2026 price increase?
Microsoft typically announces commercial price adjustments ahead of the effective date through Partner Center and the Microsoft 365 Admin Message Center. Many customers miss the announcement because it appears in a part of admin most people never check. Your reseller should have flagged it to you in advance — if they didn't, that's a data point.
Can I dispute the price increase?
Not with Microsoft direct — it's their list price. But through a reseller, you have levers: bundle discounts, volume breaks, right-sizing at renewal, and switching resellers if yours is adding a markup on top.
Are all Microsoft 365 plans affected?
Most commercial plans saw increases. Education, Charity (Nonprofit Staff Pricing), and some legacy / grandfathered plans are unaffected or changed differently. Check the specific SKU pricing.
Does the price increase apply mid-contract?
No. Your annual commitment term is fixed for the 12 months from when it started. New pricing applies at renewal.
Will switching reseller reduce my price?
It can. A reseller that matches Microsoft RRP (like CTN) beats a reseller marking up 10-15% over RRP. And a reseller offering bundle discounts (like 10% off when taken with VoIP) beats any reseller not offering bundles. See our guide to switching Microsoft 365 reseller.
Renewal coming up? Let us audit your licences.
We'll right-size your tiers, cancel unused licences, and quote against Microsoft RRP — typically 20-40% saving at renewal. Free audit, no obligation.
Get a renewal quoteBeat the 2026 Microsoft price increase
Audit + bundle discount typically offsets the entire increase. Free quote.
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