Are calls from UK to Australia inclusive on CTN business mobile?

No. Australia isn't on the 39-country inclusive call list. UK-to-Australia calls are charged at standard international rates unless you have an international add-on bolt-on (£5-15/month for AU/NZ packs typically).

Can I use my UK mobile for a long-term stay in Australia?

Short visits (up to ~60 days per year) fully covered. Longer stays exceed fair-use limits — a local Australian SIM is more appropriate for extended residence. Keep UK SIM active via WiFi calling for incoming UK numbers.

Will my UK mobile work in the Australian Outback?

Patchy. Major highways and urban areas have coverage via Telstra, Optus, Vodafone AU partners. Deep rural and remote Outback areas have significant gaps. Satellite phone or local Australian SIM more reliable for genuine remote travel.

UK Business Mobile for Australia & New Zealand Travel (2026): What's Included

Name: Compare The Networks
Address: Unit 3, Battlefield Enterprise Park, Shrewsbury, SY1 3FE, GB
Telephone: +441743598025
Price range: Free comparison service
Rating: 4.3

Last updated: April 2026

UK businesses with Australian or New Zealand connections — exporters, education providers, wine importers, mining / energy firms, tech companies with Sydney offices, families split across continents — often assume their UK business mobile is expensive for AU/NZ work. Not always the case.

Here's what CTN actually covers and doesn't.

The honest summary

Roaming in Australia = inclusive (on the 83-destination list). Your UK phone works at UK rates there.
Roaming in New Zealand = inclusive (on the 83-destination list). Same.
Calls from UK to Australia = NOT inclusive. Australia isn't on the 39-country inclusive call list.
Calls from UK to New Zealand = NOT inclusive. Same.

So for UK staff travelling to AU/NZ, you're fully covered. For UK staff calling AU/NZ partners, customers or family from the UK, you'll pay out-of-bundle or need add-ons.

Who this fits

UK exporters to Australia

Australia is the UK's 13th-largest trading partner. UK exporters with Australian customers typically do 1-4 Australia trips a year. Inclusive roaming covers the visits; calls back to UK customers or in-country supplier calls use the UK allowance.

UK-Australia post-AUKUS trade and defence

Growing corridor. Defence / engineering / research firms with AU partnerships are an increasing pattern. Roaming covered.

UK wine and spirit industry

Australian and New Zealand wines are major UK imports. UK importers travel to Hunter Valley, Margaret River, Barossa, Marlborough. Inclusive roaming works throughout.

UK education providers with AU/NZ campuses or partners

Growing number of UK universities and further education providers with AU/NZ links. Executives travelling covered.

UK tech companies with Sydney / Auckland offices

Australia and New Zealand tech markets are significant for UK SaaS. Sales trips, customer visits, local team management — all covered by inclusive roaming.

UK diaspora in Australia / New Zealand

Large British expatriate populations in both countries. UK family members visiting relatives covered by inclusive roaming.

Calling AU/NZ from the UK — your options

1. Pay standard international rates

UK-to-Australia typically 10-30p/min on standard business plans. Occasional calls absorbable; regular calling quickly exceeds international add-on costs.

2. International add-on bolt-on

Most UK networks offer international add-ons that include Australia/NZ. Typical £5-15/month for a bundle of minutes. Cost-effective if your team calls AU/NZ regularly.

3. WhatsApp / Teams / Zoom voice over data

Free for both parties if both have data. Common for informal family and business chat.

4. VoIP service

Services like Vonage, Zoom Phone can offer cheap per-minute AU/NZ calling (2-5p/min vs 20-30p mobile) for office-based calling.

5. Skype Number / virtual number

UK user can set up a virtual AU/NZ number that routes via VoIP back to their UK phone. Useful if you receive lots of AU/NZ calls (rather than make them).

Australian and New Zealand network coverage

UK networks partner with Australian carriers (Telstra, Optus, Vodafone AU) and New Zealand carriers (Vodafone NZ, 2degrees, Spark).

Coverage:

Australian cities — excellent across all networks (Sydney, Melbourne, Brisbane, Perth, Adelaide)
Australian bush and remote areas — thin; genuine Outback with no signal for long stretches
Australian east coast between cities — mostly good
New Zealand cities — good (Auckland, Wellington, Christchurch, Queenstown)
New Zealand South Island rural — patchy in some valleys and coastal areas
New Zealand / Australia domestic flights — signal restored on landing

For business travellers to main cities, signal is never an issue. For Outback or South Island rural travel, expect gaps.

The 22-hour flight reality

London to Sydney is typically 22-24 hours with one stop. Phones are in airplane mode for most of it. Landing:

Turn off airplane mode
Phone connects to Australian or NZ network
Inclusive roaming activates
From landing until leaving, your UK allowance applies

The time zone gap (9-11 hours) means you're usually working when UK is asleep. For scheduled UK calls, WhatsApp voice over hotel WiFi is often easier than working out time zones for scheduled calls.

Does CTN's 83-country list include the Pacific beyond AU/NZ?

Yes — partially:

Australia, New Zealand — inclusive roaming
USA (Hawaii) — inclusive (Hawaii is a US state)
Fiji, Samoa, Vanuatu, other Pacific islands — NOT on the inclusive list
Papua New Guinea, Solomon Islands — NOT inclusive

For Pacific business travel beyond AU/NZ, roaming uplift applies. Buy a local SIM or eSIM for trips to island destinations.

FAQs

Are calls to Australia included in CTN business mobile bundles?

No. Australia isn't on the 39-country inclusive call list. UK-to-Australia calls are charged at standard international rates on the base tariff. We can quote an international add-on bolt-on (£5-15/month) for regular AU callers.

Will my UK business mobile work in Sydney?

Yes. Australia is on the 83-destination inclusive roaming list. Your UK allowance (minutes, texts, data) applies at UK rates throughout Australia.

What about New Zealand — any difference?

Treated identically. New Zealand is on the inclusive roaming list; calls from UK to NZ are NOT inclusive.

Will my phone work in the Australian Outback?

Patchy. Coverage on major highways is generally OK; deep rural and remote areas have significant gaps. For genuine Outback travel, a satellite phone or local Australian prepaid SIM is more reliable.

Can I use my UK mobile for a 6-month AU/NZ trip?

Inclusive roaming has fair-use limits (typically ~60 days/year of primary overseas use). For a 6-month stay, a local Australian/NZ SIM is more appropriate. The UK SIM can remain for incoming UK calls/texts via WiFi calling.

Is Vodafone AU the same as Vodafone UK?

No. They're separate companies under the Vodafone brand. Same global group, but separate networks, separate pricing, separate SIMs. UK Vodafone business mobiles roaming to Australia connect to Vodafone AU (or Telstra / Optus depending on partner agreement) at roaming rates (inclusive on CTN).

Getting a quote

Call 01743 598025 or request a quote.